ADAM DICKINSON
Based in London
Tel: 07598278726 | Email: adam_101123@hotmail.com
PROFESSIONAL ATTRIBUTES
Results-driven marketing leader with over ten years of experience driving growth for iGaming brands. Skilled at developing data-backed acquisition and retention strategies, building brand awareness, and aligning marketing initiatives with business goals. Experienced within a highly commercial environment, with a deep understanding of growth metrics and KPIs. Held senior marketing roles in start-up and corporate environments, embracing the challenges through efficient multi-tasking and attention to detail. Excited to drive transformative growth by leveraging data, creativity, and strategic vision.
PROFESSIONAL SKILLS
- Multi-tasking and managing projects
- Problem solving in a team environment
- Commercially minded and strategic thinker
- Planning brand marketing initiatives
- Collaborative leadership
- Managing to KPIs
CORE COMPETENCIES & ACHIEVEMENTS
- Grew deposits (Ontario and Rest of Canada markets) by 50% and NGR by 25% in twelve months
- Spearheaded market entry strategies and Blackhat acquisition initiatives for new crypto casinos – IQBet and MoonClub.
- Successfully achieved commercial targets for Bodog, increasing actives by 4% YoY and NGR by 8% YoY, navigating challenges in an unregulated landscape in a shrinking market with an inferior product.
- Grew Bodog registrations by 5% YoY through optimising acquisition funnels, increasing conversion by 9%.
- Coordinated the Bodog.net strategy, funnelling players through online ads, capture data, and retarget with operator ads.
- Increased Bodog crypto depositors by 7% YoY as part of the low-cost, low-risk payment strategy.
- Developed and pushed Bodog promotions, including Parlay Insurance, Super Bowl Bonus Bet, and Casino Bonus Bonanza.
- Led the Bodog rebranding initiative, encompassing research, creative development, and campaign rollout.
- Coordinated the transition of player data (3m) from BGO, Chili and PowerSpins to affiliates after operation closure.
- Conducted performance analysis for WinTrillions, refining campaign strategies that increased deposits 16% YoY.
- Pioneered the marketing foundations for the PlayOJO brand as the first UK-based employee, developing tone of voice, branding, features, social media presence, and CRM lifecycles.
- Collaborated with stakeholders to develop a unique player offering and challenger brand that could compete in a congested UK market, resulting in multiple awards, including the EGR Rising Star, in its first year.
- Managed PlayOJO social media channels and increased FTDs using organic and paid social ads. Grew brand Facebook page to over 10,000 followers within nine months.
- Successfully created and coordinated seasonal PlayOJO promotions, including the Fantasy Fortnight promo that gained 1,864 entrants, including 382 new depositors.
- Spearheaded the transition to an entirely new CRM platform, from negotiating down the commercials to overseeing the integration and implementation of the CRM lifecycles across multiple brands.
- Coordinated integration of iGaming backends, setting up transactional campaigns, game catalogues, and promotional material while ensuring compliance with market regulations.
CAREER HISTORY
03/2024 – Present Head of Canada | Rhino Entertainment (Contract) – Remote
- Spearheaded the expansion strategy for the Canada market, resulting in a 0.5% increase in market share within 6 months.
- Directed all aspects of operations including marketing, acquisition, product, and compliance with Canadian regulations.
- Increased total deposits in Ontario 102% from June to December, increasing unique depositing players 45% and NGR by 67%, while keeping Bonus % of GGR under 25%.
- Established and nurtured relationships with stakeholders, including regulatory bodies, suppliers, and partners.
- Owned paid media strategies for Ontario/Curaçao markets, running Google, Meta, App, programmatic, pop-under and other campaigns.
- Coordinated Apple and Google App launches, optimising campaigns and improving mobile KPIs using AppsFlyer analytics.
- Owned Canada market budget (€8m) budget, setting monthly spend based om company goals and market conditions.
07/2022 – 03/2024 Head of Marketing | Hive Minded – Remote
- Led marketing activities for the Bodog brand in the Canadian market. Orchestrating a high-quality 360-degree approach in the execution of marketing plans and communicating the brand’s mission across channels.
- Led core strategies across all verticals, overseeing the creation and execution of cross-product campaigns and programs.
- Established quarterly commercial priorities with growth metrics and KPIs, aligning the team’s focus on areas with the potential for the greatest gains while considering resource allocation and operational efficiency.
- Managed annual marketing budget ranging from $15-20 million, intelligently distributing spend across business areas, ensuring optimal return on investment and alignment with overarching business objectives.
- Monitored KPIs and verified against market trends to identify strategic pivots before reporting on performance.
- Set targets and report each month, ensuring the brand continues to maintain growth in a congested market.
- Led a marketing squad of retention, conversion, VIP, social, content, and SEO, prioritising marketing plans.
- Managed and nurtured relationships with vendors, including TV media, design, PR, social, and influencer agencies.
- Championed brand stewardship, ensuring legal compliance and adhering to brand standards in an unregulated landscape.
05/2020 – 07/2022 Head of Marketing & CRM | MetaWin – London
- Implemented CRM infrastructure across crypto-only WOW Casino, WOW Vegas, and MetaWin brands.
- Orchestrated the design and execution of email marketing campaigns, strategically aligned with revenue-driving goals, resulting in impactful engagement and increased revenue generation.
- Developed and executed end-to-end multi-channel CRM strategies across the player’s lifecycle. Ensuring a consistent and engaging brand experience.
- Leveraged marketing automation tools to develop transactional, promotional, and informational content strategies that maximised customer retention and acquisition.
- Analysed data to identify opportunities for optimisation and refining strategies. Established, reported, and highlighted KPIs for all campaigns and communications.
- Actively worked alongside affiliate and media teams to develop strategies to maximise acquisition avenues.
06/2018 – 05/2020 Head of Marketing & CRM | Kings Entertainment – London
- Led an on-site and remote dynamic marketing team to grow casino and lotto brands within the LATAM market.
- Formulated, assessed, and executed comprehensive customer campaigns deployed through web, mobile, and offline channels across three flagship brands: WinTrillions, LottoKings, & BuyLottoOnline.
- Designed and revamped automated communication strategies, encompassing conversion, nurture, cross-sell/upsell, subscription retention, and reactivation, resulting in heightened customer engagement and loyalty.
- Delivered customer remarketing campaigns aligned with customer acquisition media buying strategies.
- Conducted analysis of campaign effectiveness, generating insightful reports and implementing strategic improvements to exceed KPIs, ensuring optimal campaign performance and ROI.
01/2016 – 06/2018 CRM / Content / Social Media Manager | SkillOnNet [PlayOJO] – London
- Owned and managed the PlayOJO CRM delivery program and content across the player’s lifecycle.
- Analysed CRM campaign performance and delivered insight to improve player engagement.
- Created website marketing content to promote industry-first features and USPs.
- Created topical copy that resonated with customers and championed organic and paid social initiatives to increase FTDs while overseeing the Community Manager role by the support team.
- Managed third-party agencies across display, TV, PPC, content, and print, optimising targeted spending.
- Owned the PlayOJO blog and social channels, hitting 400+ weekly visits and 3,000+ followers in two months.
- Conceptualised brand tone of voice and created casino content for comms and web pages.
02/2014 – 01/2016 CRM Manager | Entain – Gibraltar
- Delivered and optimised comms across casino, sports, and poker brands within regulated European markets.
- Spearheaded the conception and execution of promotions, coordinating communication channels such as mailers, in-client messaging, promo pages, and affiliate assets.
03/2012 – 02/2014 CRM/Promotions Executive | The Betway Group – London
- Created consistent and compelling marketing content across multiple iGaming brands in multiple markets.
- Successfully orchestrated promotions across various products, exhibiting a keen ability to implement and optimise campaigns that maximised user engagement before reporting on campaign success.
01/2011 – 03-2012 Digital Marketing Executive | Currys – Hemel Hempstead
Skills: Brand strategy, Growth marketing, CRM systems, Email marketing, Budgeting, Forecasting, Promotions, Reporting, Content writing, Copywriting, Vendor management, User experience, Conversion, Social, SEO, Google Analytics, CMS systems, Tableau, Blockchain/Web3
Interests: Photography, golf, football, running, cycling, triathlons, scuba diving (advanced), reading, writing, cryptocurrency, motorbike touring, running my own motorbike website – bikeandroad.com, travelling to see diverse cultures.
References: Available upon request.